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FAQ

Have Any Questions?

What is the status of my order?
We will send you an e mail once the order is process from our end. Then you will receive an e mail with the tracking ID. You can click on the link to track the shipping or you can use the AWS ID in Tracking in thesuprisegift.com.

Can I change my order?
Once the order is place and it cannot be changed.

Where do you ship?
We will ship the product to the address provided by the customer during the purchase.

What payment methods do you accept?
Only paytm accepted.

How long does it take to ship my order?
It usually takes 3 to 5 days .

How can I track my package?
You can use the TRACKING Option in the thesurprisegifts.com to track the package by using the AWS Number.
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